PRIVACY POLICY.

About us

This Privacy Notice is provided by Commercial Gov Ltd (ICO registration number: ZB105845), who acts as the Data Controller for personal data collected through our services and website. Commercial Gov Ltd is responsible for determining the purposes and means of processing your personal data in accordance with data protection laws, including the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

We may share your information in full or in aggregated form with East Lindsey District Council, South Holland District Council, and other council partners ("the Councils") for the purpose of fulfilling their statutory functions.

In such cases, the Councils will process your data as independent data controllers under the lawful basis of public task.

Purpose and Legal Basis for Processing

Commercial Gov Ltd processes personal data to:

Provide services, respond to your enquiries, and manage interactions;
Facilitate communication and delivery of services by local authority partners;
Maintain internal records and improve service delivery;
Monitor and enhance website performance and security.

Legal Basis: We rely on Legitimate Interests under Article 6(1)(f) of the UK GDPR. Our interests include effective service delivery, communications, record-keeping, and coordination with council partners.

The Councils will process any data shared with them under Article 6(1)(e) – processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority.

Categories of Personal Data We Collect

We may collect:

Identification data (name, address);
Contact details (email, phone number);
Service-specific details (e.g., your views and opinions);
Information provided via online forms or through correspondence.

Special category data (e.g., health, race, religious beliefs) will only be collected where strictly necessary and with appropriate safeguards in place.

Sharing of Data

Your data will be shared with:

Partner councils as part of public service delivery;
Third-party processors acting on our behalf, bound by data protection contracts;
Law enforcement or regulatory authorities, if legally required.

International Transfers and Hosting

Our website is hosted via Wix, and some data is processed using Content Delivery Networks (CDNs) to ensure fast and secure access to site content. These include:

browser.sentry-cdn.com (Sentry) – primarily hosted in the United States;
static.parastorage.com (Wix) – servers distributed globally (including the US, Brazil, Singapore, Sweden).

While Wix's main operations are based in Israel, the European Commission has issued an adequacy decision confirming Israel provides an equivalent level of data protection.

Where data is transferred outside the UK or EU/EEA, Wix ensures that one or more of the following safeguards are in place:

Standard Contractual Clauses (SCCs);
The UK’s International Data Transfer Addendum;
Participation in the Data Privacy Framework;
Other legally recognized mechanisms as required by applicable law.

Cookies and Tracking Technologies

The CDN’s do enable limited tracking of website use which is used for modelling and managing the delivery of WIX web content.

Our website uses essential cookies to ensure functionality and secure session handling. These include:

bSession, hs, svSession, XSRF-TOKEN, server-session-bind

These cookies:

Maintain session security;
Protect against CSRF (Cross-Site Request Forgery) attacks;
Ensure proper site functionality.

More details can be found in Wix's documentation on cookie banner usage.

Your Rights

Under UK data protection law, you have the following rights:

Access – Request a copy of your personal data;
Rectification – Correct any inaccuracies;
Erasure – Request deletion of data (subject to limitations);
Restriction – Temporarily halt processing under certain circumstances;
Objection – Object to processing based on legitimate interests;
Data Portability – Obtain your data in a structured format (where applicable);

To exercise these rights, contact our Data Protection Officer at:

📧 info@commercialgov.uk
📍 Address: 1 Waveney Close, Stoke Holy Cross, Norwich, NR14 8HU
☎ Phone: 01603 672940

The Councils Data Protection Officer can be contacted at:

📧 Information.Governance@e-lindsey.gov.uk

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk | ☎ 0303 123 1113

PRIVACY POLICY.

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